Store Staff Who Know the Product
Sell More and Stay Longer.
High turnover, distributed stores, and shift-based schedules make classroom training impossible to scale. MyPass LMS delivers mobile-first product knowledge, onboarding, and compliance training that every store team member completes on any device, anywhere.
Trusted by organisations across 15 countries
Your Store Team Cannot Train
In a Classroom. It Has to Be Mobile.
Retail training delivered in a classroom requires bringing staff together, taking them off the floor, and assuming everyone absorbs the same information from a one-time event. For a distributed workforce on rotating shifts, that model fails before it starts. MyPass LMS delivers training on every device, at any time, in short modules that fit around shift patterns — so product knowledge reaches the floor, not a training folder nobody opens.
Your Team Knows the Product
Before the Customer Asks.
The most common customer complaint in retail is a store team member who does not know the product. The most common cause is that product training arrived as a PDF briefing the week after launch and was read by three people.
MyPass LMS delivers short, visual product knowledge modules on any device — smartphone, tablet, or shared screen — in the minutes between customer interactions. New product launches are converted into training using the AI builder and pushed to every team member before the product hits the floor.
Consistent Onboarding Across
Every Store. Every Hire. Every Time.
In retail chains with high turnover and multiple locations, onboarding quality varies enormously based on store manager and manager availability. One store does a thorough three-day induction.
MyPass LMS assigns new hire induction automatically from the moment a staff member is added — store policies, health and safety, customer service standards, and product category training in a structured sequence. Every new hire across every store follows the same path regardless of their manager.
One Console. Every Store.
Every Team Member's Training Status.
Retail training management across dozens or hundreds of stores creates a data problem — compliance status lives across spreadsheets in different stores, area managers have no unified view, and head office cannot see actual training performance without chasing regional managers for manual updates.
MyPass LMS gives area managers a live dashboard for every store in their territory — completion rates, compliance status, and outstanding training by location. Head office sees unified training performance across the entire estate in real time.
What Retail Teams Say
After Switching to MyPass LMS
Rated by Retail Training
and L&D Teams Across the Market
Independent ratings from training managers and L&D professionals who evaluated MyPass LMS against the full field.
Connects to the Tools Your Team
Already Uses Every Day.
MyPass LMS fits into your existing tech stack without disruption — identity providers, HRIS systems, communication tools, and content standards all supported out of the box.
Extend Your Training
Across Every Audience.
What Retail Teams Ask
Before Starting Their Free Trial
Can't find your answer? Visit the Help Center or book a call.
A Store Team That Knows the Product
Converts More and Churns Less.
Product knowledge that reaches the floor before the customer asks. Onboarding that is consistent across every store and every hire. Compliance that is always audit-ready. Multi-store visibility that removes the data chase from every area manager's week. All from one mobile-first platform.
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